Rugby World Cup 2011 Auckland Speaker Series
The welcome and service visitors receive when they visit Auckland is vital at any time.
But during Rugby World Cup 2011 you’ll have an unprecedented chance to make a lasting impression on a worldwide audience. The word-of-mouth publicity and business opportunities that arise from excellence in customer service could change your business’ trajectory.
How will you ensure your team is equipped to do you proud?
At this event you’ll hear not only how to up skill your front-line staff but how your business can benefit from supporting the wider positive Auckland ‘brand’ that visitor’s experience.
The session will also give you insights into Rugby World Cup 2011 opportunities, and explain the tools and training courses available to Auckland businesses.
Customer service expert Pierre Houzet from transport network MAXX will speak about the tactics and programmes they’ve put in place to manage the company’s reputation during the Tournament and beyond.
Retail expert and former managing director of Barkers, Zac de Silva will share his secrets to building teams and creating great workplaces. And to round out the afternoon session, Chris Saines, Director of Auckland City Art Gallery will outline how the Gallery’s new multi-million dollar development will help deliver a world-class cultural experience for visitors.
Don’t miss this chance to be inspired and improve your business. Seats are limited so register now to avoid disappointment.
University of Auckland Business School, Owen Glenn Building
Decima Glenn Room, Level 3
12 Grafton Road
Registration: 2.45pm (parking available under Owen Glenn Building)
Time: 3.00pm – 5.00pm
For more information and to register visit http://www.auckland2011.com/business/Speaker-Series/Programme.aspx
Member Profile
Auckland CouncilNew Zealand’s largest city holds a wealth of creative talent and businesses, making it, without a doubt, New Zealand’s home of the creative industries. Auckland's unique arts, culture and creative enterprises not only enrich the cultural landscape of the city and its inhabitants but also make a vital contribution to the city’s economic success.
Auckland Council is committed to making Auckland an arts and culture centre by supporting the abundance of talented creative people who call Auckland home, and creating attractive business and lifestyle options for all who choose to live, work and play here.
The council supports the arts and creative industries in the following ways:
- Support and funding for arts organisations, artists ,arts and cultural groups
- Provision of arts facilities, such as the Art Gallery and ArtStation
- Design and delivery of a public art collection and programme
- Support of performing arts venues such as The Aotea Centre, Civic Theatre and Auckland Townhall
- Funding support for independent performing arts venues such as Q Theatre and The Basement
- Arts and creative sector research and policy and strategy such as Arts Agenda, Blueprint and Arts in Public Places – Public Art Policy
- Urban design of city environments such as Fort Street and Elliot street redevelopments
- City planning and management of projects like Aotea Quarter development
- Provision of world class library resources
- Support of industry associations and business events such as The Big Idea, ART Survive and Thrive forums and Film Auckland
- Delivery of community services to maintain and develop community and recreation facilities and centres
- Support and delivery of community and major events such as Pasifika Festival, Lantern Festival and Music in Parks
- Facilitation of film productions in the regionTo find out more about Auckland Council’s support of the creative industries and how this can benefit you or your creative business visit www.auckland.govt.nz or phone 09 379 2020
Auckland Council is proud to support The Big Idea. Through The Big Idea, Auckland Council can effectively engage with Auckland’s creative community, and promote the arts and culture services it provides.
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