Shelver in Libraries

REQUIREMENTS/AUTHORITIES:

• Experience & Education: High standard of communication and people skills; with demonstrated commitment to good customer service.
• Special skills: Ability to work as part of a team under pressure; ability to perform a variety of tasks in a timely manner; commitment to meeting community needs; ability to handle the physical requirements of the job.
• Relationships: Council Staff, particularly library staff, Citizens of Waitakere City and library users.

KEY RESPONSIBILITIES:

• Provide the best possible library and information service to the public in an efficient and courteous manner by shelving and tidying library materials and/or referring to Team Leader or librarian any matters relating to the researching and accessing of information.
• Present the library branch well in order to enable users and staff alike to locate material easily.

• Contribute to the operations of the library and support the servicing of customers by working as a
member of the team, carrying out a variety of tasks such as; shelving, shelf tidying and cleaning of
materials.
• Attend training sessions as required.
• Contribute to the team effort by: adopting healthy and safe work practices; understanding and
practicing harassment prevention; learning the basics of other tasks so that coverage may be maintained across the Section and Council; contributing as required to Council’s Civil Defence effort; contributing as required to multi-disciplinary working parties and committees.
• Deliver quality customer service as part of a team dedicated to excellence in service; achieve performance standards specified; and educate, inform and advise citizens and customers on the practical application of the vision of a sustainable city on a day to day basis.