Ticketing and Sales Representative
Auckland Theatre Company is looking for a confident and skilled person to join their busy box office team. Our Ticketing and Sales Representatives provide front-line sales and ticketing services to customers of Auckland Theatre Company. The position requires a high level of customer service, an excellent telephone manner, thorough product knowledge and a strong sales motivation.
The successful candidate will need to: • Deliver timely and accurate ticketing services to all external and internal customers • Provide the Finance Officer with accurate reports to ensure that each day’s banking reconciliation balances • Assist in the compilation and updating of specialty ticketing databases
• Tele-market specific productions and sales promotions to Auckland Theatre Company databases and other lists as requested.
• Build strong customer relations and a high level of customer knowledge, thereby generating repeat business and increased ticket sales. Hours
• The position is part-time with a minimum of 20 hours and maximum of 30 hours per week, Monday to Friday from 9am, from March through to November.
• During the annual subscription processing period (December through to February) the position may require up to 40hours per week.
• There will also, very occasionally, be evening work required both in the office and at theatre venues. A high level of professionalism is required in this role. Knowledge of Microsoft Office and experience with sales and customer service is preferred.
Applicants for this position should have NZ residency or a valid NZ work permit. Full job description available upon request.
While the position commences on the 4/10/2010, some days in Sept will be required for training.
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Auckland Theatre CompanyAuckland Theatre Company is the largest professional theatre company in New Zealand. Over the last 16 years Auckland Theatre Company has enjoyed its position as the most popular producer of professional theatre in Auckland. Through its mainbill season of seven or eight plays (over 70 performances annually), the Company has audiences of over 75,000 drawn from throughout the Auckland region.
Auckland Theatre Company is the only theatre company in New Zealand with a dedicated Literary Unit. In 2008 Auckland Theatre Company will commission new plays as well as support the development of more than 10 other plays through monthly playreadings and THE NEXT STAGE workshop series of semi-staged readings.
Auckland Theatre Company serves the Auckland community by providing school matinees, in-school workshops, community workshops, script and professional development activities.
Auckland Theatre Company's Education Unit undertakes a number of community outreach initiatives, which bring the Company into direct contact with the region's young people.
10,000 students from schools throughout the greater Auckland region are able to experience the best of professional theatre in New Zealand. ATC Education Unit demonstrates the Company's forward-looking approach to nurture theatre audiences for the future.
Auckland Theatre Company is a flagship creative company for Auckland and New Zealand. As professional producers of live performance, the Company delivers emotional experiences.
Auckland Theatre Company's work excites, thrills, challenges,provokes, amuses, educates, transports and transforms our audience.
Auckland Theatre Company is committed to creating and providing,gutsy and fervently New Zealand experiences that transport audiences to another world – and make audiences reflect on their own worlds.
Live performance transforms people - it is a unique, intimate and social experience.
