Nikki Wilson

Mar 2010 – Present

Cinema Attendant - Bay City Cinemas, Tauranga (Casual)

Duties and Responsibilites:

• Candy Bar: Fast pace service, upselling, cash handling/EFTPOS, cashing up, preparing orders, cleaning tasks, making ice creams.
• Floor: ushering, cleaning tasks, carrying stock between floors.

Jun 2008 – Jul 2009                                                      Waitress – The General Practitioner, Wellington

Duties and Responsibilities:

• Entertaining customers in polite and warm manner, and taking action to correct any problems or requests
• Understanding menu items and explaining ingredients and/or cooking methods at customer’s request.
• Informing customers of daily specials and up-selling particular items on the menu.
• Taking and serving meal/beverage orders (including wine service).
• Carrying out cleaning and stock-up tasks in service areas.
• Answering phone and taking reservations, or providing restaurant, bar or function room information.
• Training new restaurant employees and maintaining a strong work relationship with fellow wait, bar and kitchen staff.
• Providing beverage, meal and snack service for functions of 20 – 60 guests with one other staff member.

 Mar 2007 – May 2008                                                    Waitress/Bartender – Molly Malone’s Irish                                                                                              Bar &The Dubliner Restaurant, Wellington          Duties and Responsibilities:

• Same waitressing responsibilities as above, plus:
• Preparing and serving beverages, always checking the customers’ IDs to make sure they meet minimum age requirement for consuming alcohol.
• Dealing with crowds on busy evening shifts.
• Carrying out routinely stock-take.

Nov 2007 – Jan 2008                                                     Waitress – Harbourside Bistro, Tauranga   (summer work)

Mar 2005 – Jan 2007                                                     Waitress - 55˚ North Bar and Bistro, Portrush,   Northern Ireland